Frequently Asked Questions

The Leclercbaby stroller has gained worldwide popularity as the No. 1 trending stroller due to its lightweight, cabin-approved design, available in stylish colors. Its innovative unfolding and folding mechanism provide unparalleled convenience for modern parents on the go. The stroller's recognition, including winning the Made for Mums Gold Award 2023, Made for Mums Editors Choice Award 2023, and Made for Mums Bronze Award 2023, has solidified its status as a trendsetter. These features, coupled with its ease of use and industry acclaim, make the Leclercbaby stroller a top choice for new-generation parents seeking both style and functionality in their baby stroller.

You can start using the Leclerc Baby stroller from birth, as it is suitable for babies from 0 to 5 years of age. Additionally, for enhanced baby comfort, you have the option to use the Leclerc Baby bassinet.

Yes, you can use the Leclerc Baby stroller for twins. By using a twin connector and two Leclerc Baby strollers, you can create a twin stroller configuration to accommodate both of your babies. This setup provides a convenient and comfortable solution for parents of twins.

Yes, the sun canopy is 50 SPF+.

From 0-6 months.

The following Group 0 car seats are compatible with the Leclerc Baby stroller's car seat adapter:

• Maxi Cosi Pebble 360
• Maxi Cosi Cabrio Fix
• Maxi Cosi Marble
• Cybex Aton Q i-size
• Cybex Cloud Z i-size
• Cybex Cloud Z i-size plus
• Cybex Aton B i-size
• Cybex Aton M i-size
• Cybex Aton 5 i-size
• BeSafe IziGo Modular i-size
• Nuna Pipa Next
• Nuna Arra
• Kiddy Evolution Pro
• Joie Gemm
• Joie i-Gemm2
• Bugaboo Turtle Air
• Avionaut Pixel Pro

These car seats are compatible with the Leclerc Baby stroller's car seat adapter, providing you with options to choose from for your baby's travel needs.

The Leclerc Baby bassinette is not for use in your car.

Yes, the Leclerc Baby strollers are designed to be cabin-approved for air travel. However, it's important to note that each airline has its own specific guidelines and standards for cabin-approved strollers based on their cabin sizes and storage restrictions. While the Leclerc Baby stroller complies with most of these standards, it's recommended to check with the specific airline you'll be traveling with to ensure that the stroller meets their cabin-approved criteria.

3 kg.

Yes, it can be folded.

Yes, the Leclerc Baby bassinette is approved as an overnight sleep bassinette.

No, all Leclerc Baby strollers have a safety lock to prevent auto-folding while a child is in the seat. The stroller only folds when the pushbar touches the backrest. All Leclerc Baby strollers comply with the EN 1888-2:2018 safety standards.

The Leclerc Baby stroller offers a great alternative to the Babyzen Yoyo stroller for a simple reason: its easy one-hand folding and unfolding with a lightweight frame. Plus, you get everything you need right out of the box – sun canopy, footrest, bumper bar, cup holder, travel bag, and rain cover – no need for separate purchases.

The only variations are in the colors and materials used. Everything else, including the strollers' folding and unfolding mechanism, remains consistent across all models.

All the features remain the same, including a lightweight design and easy folding and unfolding mechanism. The difference lies in the large wheels - 18.5 cm for the front and 20 cm for the back, additional ventilation mesh, a small pocket for items like a mobile phone, and a weight of only 8.2 kg. It's also approved for cabin use

All three of them have the same convenient one-hand folding and unfolding mechanism. They are suitable for use with newborns up to 22 kg and meet cabin approval requirements.

The main difference lies in their weight. The regular influencer and influencer AIR weigh 6.6 kg, while the influencer XL is heavier at 8.2 kg.

The influencer AIR and influencer XL feature a new ventilation mesh on the back to keep your child cool, as well as a pocket for easy access to your phone, keys, or pacifier. When comparing the influencer XL to other Leclercbaby stroller models, it stands out with its large wheels, making it perfect for all terrains. It has 18.5 cm front wheels and 20 cm rear wheels, ensuring a smooth ride. Like the others, the influencer XL is also cabin approved, but you'll need to remove the wheels when boarding some airlines. there are minor differences in color and material across our stroller models

Yes, you can use a Wheeled Board on all Leclerc Baby stroller models.

To clean your Leclerc Baby stroller, follow these steps:

• Remove the fabric.
• Only hand wash the fabric in cold water.
• Dry the fabric flat.

Important notes:

• Do not machine wash.
• Do not use bleach.
• Do not dry clean.
• Do not iron..
  

Yes, you can take advantage of a 4-month interest-free installment plan with Tabby. You can use your debit or credit card for the payments. This option is currently available only in the UAE and KSA. When you're ready to check out, simply select the Tabby payment option.

Absolutely, we are pleased to offer worldwide shipping services. For orders bound for the UAE, we guarantee next-day delivery. Our fast regional delivery option ensures that your items will reach Qatar, KSA, Kuwait, Oman, and Bahrain within 2-3 working days

Certainly, we're delighted to offer free shipping. This special offer is available for deliveries within the UAE, guaranteeing your items will be delivered the next day for your convenience. Additionally, we provide free shipping to Saudi Arabia, Kuwait, Oman, and Bahrain. To enjoy free shipping, simply use the code "FreeShipping" and choose FedEx Regional Economy, which will take 6-9 working days.

We are pleased to inform you that we accept the majority of car payment methods, including Visa, MasterCard, and American Express. Additionally, for your convenience, we offer the option to use Apple Pay and Google Pay via your mobile device. Rest assured that every payment method we offer is highly secure.

Furthermore, we are delighted to provide a cash-on-delivery service for customers within the UAE. Please note that this service is exclusive to UAE residents.

We host a monthly event called "Brand Day" on our LeclercBaby website. This special promotion is valid for a duration of one day, spanning 24 hours. During this day, we offer unique and diverse promotions on various products. It's important to note that our Brand Day takes place on the first Sunday of every month.

We are pleased to offer a 2-year warranty for your Leclerc baby stroller. To avail of this warranty, kindly get in touch with the store from which you made the purchase. If your acquisition was made through our official website, you can reach out to us directly at 04 325 3776 or via email at info@leclercbaby.me.

Return Policy:

We are committed to ensuring your satisfaction with every purchase. As such, we offer a comprehensive 7-day return policy, giving you a window of 7 days from the date of receiving your item to initiate a return request. (Terms and conditions apply.)

To qualify for a return, your item must be in the exact condition in which you received it—unworn, unused, with all attached tags, and packaged in its original box. Furthermore, please retain your receipt or proof of purchase, as it will be required for processing your return.

Should you wish to initiate a return, kindly reach out to us at info@leclercbaby.me. Once your return request is approved, we will promptly provide you with a return shipping label and comprehensive instructions outlining the procedure and designated return location. Please note that items dispatched for return without prior request will regrettably not be accepted.

Should you have any inquiries pertaining to the return process, please do not hesitate to contact us at info@leclercbaby.me.

(Terms and conditions apply.)

Payment Information:

For transactions completed via standard credit card or cash on delivery (COD), there will be a 5% processing fee applied to the total purchase amount, in addition to the relevant shipping charges.

In the event of a tabby payment, requesting a refund will incur a 12% processing fee based on the total amount of your purchase, alongside the applicable shipping charges.

Your understanding and adherence to these policies are greatly appreciated, and we are here to address any queries or concerns you may have.