Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
*T&C Apply.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@leclercbaby.me. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@leclercbaby.me

*T&C Apply.

For normal credit card or cash on delivery (COD) payments, there is a 5% charge on your total amount, plus the applicable shipping charges.

In the case of tabby payment, if you request a refund, there will be a 12% charge on your total amount, in addition to the shipping charges


2 Year Warranty Coverage : 
Please send us a video and photos of the problems you are experiencing with your stroller, along with a description of the issues and the invoice of your purchase. Kindly email this information to Mr. Chandra at chandra@leclercbaby.me, copying jesmin@spreadt.com and info@leclercbaby.me.

Our team will promptly get in touch with you.


Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

*T&C Apply.